Legal Information

Privacy Policy

Last updated: January 2024

1. Information We Collect

At Provfd (Anhui Haishang Frequency Conversion Technology Co., Ltd.), we collect information you provide directly to us, such as when you create an account, request product information, or contact our support team.

  • Personal Information: Name, email address, phone number, company details, and job title
  • Technical Information: IP address, browser type, device information, and usage data
  • Communication Data: Records of correspondence and support interactions

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our industrial frequency converter solutions and services:

Service Provision

Deliver technical support, product information, and customized solutions

Communication

Send updates, technical documentation, and respond to inquiries

Improvement

Analyze usage patterns to enhance our products and services

Compliance

Meet legal obligations and industry regulations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: Trusted partners who assist in our operations under strict confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales with prior notice

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to authorized personnel

Regular Backups

Secure data backup and recovery systems

5. Your Rights

You have certain rights regarding your personal information, including:

1

Access

Request a copy of your personal data

2

Correction

Update or correct inaccurate information

3

Deletion

Request removal of your personal data

4

Portability

Transfer your data to another service

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings.

7. International Transfers

As a global industrial automation company, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Provfd Privacy Team

Anhui Haishang Frequency Conversion Technology Co., Ltd.

Email: [email protected]

Data Protection Officer

Industrial Automation Division

Email: [email protected]