Terms of Service
Please read these Terms of Service carefully before using our products and services.
1. Acceptance of Terms
By accessing and using Provfd's products, services, or website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Product Information and Specifications
Provfd strives to provide accurate product information and specifications for all frequency converter solutions. However, we reserve the right to modify product specifications, features, and availability without prior notice. All technical specifications are subject to standard manufacturing tolerances.
3. Orders and Payment Terms
All orders are subject to acceptance by Provfd. We reserve the right to refuse or cancel any order for any reason. Payment terms are as follows:
- Standard payment terms: 30% deposit, 70% before shipment
- Payment methods: Bank transfer, Letter of Credit (L/C)
- All prices are quoted in USD and are subject to change without notice
- Custom orders may require different payment terms
4. Warranty and Technical Support
Provfd provides comprehensive warranty coverage for all frequency converter products:
- Standard Warranty: 18 months from delivery date or 12 months from commissioning
- Technical Support: 24/7 remote assistance and on-site support available
- Spare Parts: Guaranteed availability for 10+ years
5. Limitation of Liability
Provfd's liability for any claim, loss, damage, or injury arising from the use of our products shall not exceed the purchase price of the specific product. We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, business interruption, or data loss.
6. Intellectual Property Rights
All intellectual property rights in our products, including but not limited to patents, trademarks, copyrights, and trade secrets, remain the exclusive property of Anhui Haishang Frequency Conversion Technology Co., Ltd. and its affiliates. Our products are protected by 5 invention patents and over 30 utility model patents.
7. Export Compliance
Customers are responsible for compliance with all applicable export control laws and regulations in their jurisdiction. Provfd products may be subject to export licensing requirements depending on the destination country and end-use application.
8. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these terms shall be resolved through arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).
9. Modifications to Terms
Provfd reserves the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use of our products and services constitutes acceptance of the modified terms.
Contact Information
Company: Anhui Haishang Frequency Conversion Technology Co., Ltd.
Brand: Provfd (International Division)
Email: [email protected]
Phone: +86-xxx-xxxx-xxxx